privacy policy

Protection of Data and Privacy Policy

Protecting your personal data is very important for us at Atech Flash Technology. The following statement informs you in detail about how we handle and protect your data.

Collection of Personal Information

You may visit our website without revealing any personal information. With every visit on the website, the web server stores automatically only a so-called server log file which contains e.g. the name of the requested file, your IP address, the date and time of the request, the volume of data transferred and the requesting provider (access data), and documents the request.

This personal information is information that can be used to directly or indirectly identify you. Personal information also includes anonymous information that is linked to information that can be used to directly or indirectly identify you. Personal information does not include information that has been irreversibly anonymized or aggregated so that it can no longer enable us, whether in combination with other information or otherwise, to identify you. We collect information as necessary to enable us to identify you and respond to your requests for our products and services, to provide and improve them, and to send you information and support from time to time. When you use these services on our website, you may be asked to submit information such as name, email address, address, phone number, your firmware version, and areas of interest. We may also ask you where you have purchased our products, and for other information that will help us understand more about your needs or help us process your requests for information.

We use all personal information in accordance with this policy. Our information collection and use practices are described in more detail below:

We use all personal information in accordance with this policy. Our information collection and use practices are described in more detail below:

  • Tech Support:  If you use our tech support, you may be asked for personal information such as name and email address as well as product name, firmware version and other information related to your computer system and your network environment to help us determine what the technical issues are and how best to help you resolve them.
     

  • Product Registration:  Registration information may include personal information such as name and email address and other information related to our products such as model name, serial number and proof of purchase.
     

  • Warranty Services: If you would like to return a product for repair under warranty, you may be asked for personal information such as name, address, phone number and other information related to our products including model name, serial number and proof of purchase. Submitting an RMA application form will also require you to provide personal information such as name, address, phone number and other information related to our products including model name, serial number and proof of purchase.
     

  • Newsletter and Promotions:  When you subscribe to receive newsletters and promotions from Atech Flash Technology, we will ask you for your email address to enable us to process your request and to send you information regarding our products and services.

Use of Personal Information

 

The personal information and data collected through these services such as name and email address are used solely by Atech Flash Technology for the purpose of communicating personally with you. The additional information you send us is used primarily to answer your questions but this information is also stored in our system for future references, if you contact us again and for our team to troubleshoot and improve our products and services.

Cookies

We use cookies to provide, protect, and improve our products and services, such as by personalizing content, offering and measuring advertisements, understanding user behavior, and providing a safer experience. You can remove or reject cookies using your browser or device settings, but in some cases doing so may affect your ability to use our products and services. Cookies are small bits of text that are downloaded to the devices you use to reach and use a website. Your browser or device holds these cookies and makes them available every time you visit that site again so that it can recognize you and remember important information about you.

Cookie Preferences

You can always change your cookie preferences or delete existing cookies from the controls at the bottom of every page on this website. Browser settings also allow you to choose whether or not to accept cookies or limit certain cookies. Most browsers also provide functionality that lets you review and erase cookies. You can configure your browser for it to inform you whenever a page uses cookies and decide on a case-by-case basis whether to accept or reject the cookies on a given website or generally. Every browser has a different policy for managing the cookie settings. The browser’s policy is described in the Help menu of every browser and explains how you can change your cookie settings. Please note that disabling cookies may limit your access to some features of our website. To find out how to change the settings in your browser, see the links below:

Types of Cookies

The types of information typically collected by cookies include information relating to your use of our website, your device’s IP address and browser type and how you arrived on this website. We primarily use cookies to provide user authentication for features like the help desk, product registration and RMA services but we also make use of visitor statistics to improve your user experience.

  • Essential Cookies: These cookies are essential to use certain features on our website that require authentication, like the help desk, product registration and RMA services. If you disable these cookies, we will not be able to fulfill your requests.

  • Analytics Cookies: These cookies collect information we use in aggregate form to help us understand how our websites, applications and services are being used and how effective our marketing campaigns are, and to help us customize our websites. If you disable or opt out of these cookies, you may not be able to use certain features of our websites, applications and services, and it may reduce the support or information that we can provide you.

  • Advertising cookies: These cookies collect information about your browsing or shopping history and are used to make advertising messages more relevant to you. They perform functions like preventing the same advertisement from continuously reappearing, ensuring that advertisements are properly displayed, and in some cases selecting advertisements that are based on your interests. We may share this information with third parties to help create and deliver advertising personalized to you and your interests. If you disable or opt out of these cookies, you may not be able to use certain features of our websites, applications and services, and it may reduce the support or information that we can provide you.

  • Third Party Cookies: Some of the cookies on our website are operated by third parties, such as Twitter, YouTube or Facebook. Some of these third parties may use cookies to allow them to deliver the services they are providing. Some of the cookies operated by third parties may be used for analytics purposes, such as to monitor, analyze and prevent fraudulent traffic or other suspicious activities. We do not control these third parties or their use of cookies. This means it is not possible for us to manage these cookies. This policy only covers the use of cookies by Atech Flash Technology and does not cover the use of cookies by any third party. Some of these third- party cookies are not session based and have varying expiry dates. Please check the websites of these third parties for details on how they use cookies.

Changes to This Privacy Statement

We may may modify, alter or otherwise update this privacy policy at any time, so we encourage you to review this policy from time to time.  Your continued use of our products and services after the effective date of the Privacy Statement means that you accept the revised Privacy Statement. If you do not agree to the revised Privacy Statement, please refrain from using our products or services and contact us to have your account removed.

Contact Us

Atech Flash Technology may periodically change this Privacy Statement at any time, so we encourage you to review this policy from time to time.  Your continued use of our products and services after the effective date of the Privacy Statement means that you accept the revised Privacy Statement. If you do not agree to the revised Privacy Statement, please refrain from using our products or services and Contact Us to close any account you may have created.

If you have any questions regarding this Privacy Policy or its implementation, you may contact us.

 

46045 Warm Springs Blvd.

Fremont, CA  94539 USA

 

Last updated: May 31, 2018

 

 

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