FAQ
VX-2SSD
- 01
Standard 2.5” SATA SSD (Solid State Drive) can be used in VX-2SSD. The maximum SSD drive height allowed for using in VX-2SSD is 9mm.
- 02
SSD Interface: VX-2SSD has two slots that supports 2.5” SATA3 6Gbps interface.
Computer Interface: VX-2SSD has one USB3.1 Gen-II 10Gbps, Type-C connection port.
- 03
Toll-free number for USA only 1-800-964-3088 International please call 1-510-824-6868 Pacific Time 10:00AM-5:00PM
Support email
- 04
You may use 2.5” HDD (Hard Disk Drive) that has height less than or equal to 9mm.
- 05
Blackjet VX-2SSD is backward compatible with USB 3.0 or USB 2.0 interface. However, please be advised that the cable included is an USB C to C cable, which means your host computer needs to have an USB-C port (e.g. Apple 12" new MacBook); or you may consider to get a certified USB A to C cable (not included) if your system only has USB Type-A port.
- 06
Yes, VX-2SSD is compatible with Thunderbolt 3 hosts.
However, please be advised that even though Thunderbolt 3 provides up to 40Gbps transfer rate, the maximum speed of VX-2SSD is 10Gbps because USB 3.1 interface is the bottle neck.
- 07
No, there is no fan in VX-2SSD. The industrial metal chassis acts like a heat sink and rear vent holes helps with heat dissipation.
- 08
Yes, VX-2SSD supports UASP.
- 09
Yes, VX-2SSD supports TRIM. But please also make sure your operating system’s TRIM support is enabled.

