Frequently Asked Questions

What kind of SSD can be used in VX-2SSD? What is the maximum drive height allowed?

Standard 2.5” SATA SSD (Solid State Drive) can be used in VX-2SSD. The maximum SSD drive height allowed for using in VX-2SSD is 9mm.

If you need any further assistance or help please contact our support via email or telephone:

Toll-free number for USA only

International please call

Pacific Time

Support email


What is the interface of VX-2SSD?

SSD Interface: VX-2SSD has two slots that supports 2.5” SATA3 6Gbps interface.

Computer Interface: VX-2SSD has one USB3.1 Gen-II 10Gbps, Type-C connection port.

Can I use 2.5” HDD in VX-2SSD?

You may use 2.5” HDD (Hard Disk Drive) that has height less than or equal to 9mm.

Will VX-2SSD work with USB 3.0, or USB 2.0 host computer?

Blackjet VX-2SSD is backward compatible with USB 3.0 or USB 2.0 interface. However, please be advised that the cable included is an USB C to C cable, which means your host computer needs to have an USB-C port (e.g. Apple 12" new MacBook); or you may consider to get a certified USB A to C cable (not included) if your system only has USB Type-A port.

Will VX-2SSD work with Thunderbolt™ 3 host?

Yes, VX-2SSD is compatible with Thunderbolt 3 hosts.

However, please be advised that even though Thunderbolt 3 provides up to 40Gbps transfer rate, the maximum speed of VX-2SSD is 10Gbps because USB 3.1 interface is the bottle neck.

Is there a fan in the unit?

No, there is no fan in VX-2SSD. The industrial metal chassis acts like a heat sink and rear vent holes helps with heat dissipation.

Does VX-2SSD support UASP for high-speed SSD access?

Yes, VX-2SSD supports UASP.

Does VX-2SSD offer TRIM support?

Yes, VX-2SSD supports TRIM. But please also make sure your operating system’s TRIM support is enabled.