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FAQ

TX-1CXQ

  • What kind of SSD can be used in VX-2SSD? What is the maximum drive height allowed?
    Standard 2.5” SATA SSD (Solid State Drive) can be used in VX-2SSD. The maximum SSD drive height allowed for using in VX-2SSD is 9mm.
  • What is the interface of VX-2SSD?
    SSD Interface: VX-2SSD has two slots that supports 2.5” SATA3 6Gbps interface. Computer Interface: VX-2SSD has one USB3.1 Gen-II 10Gbps, Type-C connection port.
  • If you need any further assistance or help please contact our support via email or telephone:
    Toll-free number for USA only 1-800-964-3088 International please call 1-510-824-6868 Pacific Time 10:00AM-5:00PM Support email support@atechflash.com
  • Can I use 2.5” HDD in VX-2SSD?
    You may use 2.5” HDD (Hard Disk Drive) that has height less than or equal to 9mm.
  • Will VX-2SSD work with USB 3.0, or USB 2.0 host computer?"
    Blackjet VX-2SSD is backward compatible with USB 3.0 or USB 2.0 interface. However, please be advised that the cable included is an USB C to C cable, which means your host computer needs to have an USB-C port (e.g. Apple 12" new MacBook); or you may consider to get a certified USB A to C cable (not included) if your system only has USB Type-A port.
  • Will VX-2SSD work with Thunderbolt™ 3 host?
    Yes, VX-2SSD is compatible with Thunderbolt 3 hosts. However, please be advised that even though Thunderbolt 3 provides up to 40Gbps transfer rate, the maximum speed of VX-2SSD is 10Gbps because USB 3.1 interface is the bottle neck.
  • Is there a fan in the unit?
    No, there is no fan in VX-2SSD. The industrial metal chassis acts like a heat sink and rear vent holes helps with heat dissipation.
  • Does VX-2SSD support UASP for high-speed SSD access?
    Yes, VX-2SSD supports UASP.
  • Does VX-2SSD offer TRIM support?
    Yes, VX-2SSD supports TRIM. But please also make sure your operating system’s TRIM support is enabled.
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