FAQ
TX-1CXQ
- 01
For macOS 10.15 Catalina users, you must install or reinstall the Sony XQD driver.
https://www.atechflash.com/software-tx1cxq
- 02
You will need to upgrade your Windows 10 version to v1903.
Check Windows 10 Version
1. For best XQD support, please update your Windows 10 version to v1903.
To check the Windows version on your computer system, please follow the steps below.
2. Locate the “Search Bar” at the lower left corner of your Desktop.
3. Type in winver in the Search Bar and press Enter key on your keyboard.
4. A pop-up window will show the current Windows 10 version on your system.
After you have updated your Windows 10 version to v1903, you will need to get the latest XQD Driver from Sony. Please go to next question regarding XQD driver.
- 03
https://www.atechflash.com/software
- 04
- 05
Please follow the link below and download the latest driver for macOS:
https://www.sony.co.jp/Products/memorycard/xqd/application/drv_installer.html
- 06
- 07
Toll-free number for USA only 1-800-964-3088 International please call 1-510-824-6868 Pacific Time 10:00AM-5:00PM
Support email