FAQ

PRO-88

frequently asked questions

Q:  What types of media cards does the PRO-88 support?

A:  PRO-88 supports CompactFlash UDMA7, SDXC UHS-II, and MicroSDXC UHS-II memory cards. The reader also supports external USB-C and USB-A devices such as Mobile phones, Flash drives, Storage drives, etc.

Q:  What types of interface does PRO-88 operate at?

A:  PRO-88 runs at USB3.1 Gen1 5Gbps speed (please note that USB 3.1 Gen1 was previously called USB 3.0)

Q:  What is the connection requirement for PRO-88?

A:  PRO-88 has one USB type-B port in the rear for data connection, and one SATA power port for power.

Please follow picture below to connect and set up PRO-88.

Q:  What is OS (Operation System) requirement for PRO-88?

A:  PRO-88 is best used with Windows 7, 8.1 or 10 for best hardware support and compatibility.

Q:  Is there any special driver or FW required for PRO-88?

A:  PRO-88 is plug-n-play with all versions of Windows 7, 8.1 or 10.

Q:  What if I want to connect PRO-88 internally instead of using external connection?

A:  If you need to set up PRO-88 USB connection internally, you will need the following:

A:  If you need to set up PRO-88 USB connection internally, you will need the following:

1. Motherboard with USB 3.1 20-Pin Internal Header (Female):

2. Option A) USB 3.1 Internal 20-Pin to 2 x Type-A Female Adapter (available from our AFT store)

    Option B) USB 3.1 20-Pin Header Male to USB 3.1 Dual Type-A Female Cable (Available from our AFT store.)

If you need further assistance or help please contact our support via email or telephone:

Toll-free number for USA only
1-800-964-3088

International please call
1-510-824-6868

 

Pacific Time 
10:00AM to 5:00PM

Support email

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