You will need to download and install Sony's SxS Driver for your computer.

https://pro.sony/en_FI/product-resources/software/firmware-sxs-device-driver

Toll-free number for USA only 1-800-964-3088 International please call 1-510-824-6868 Pacific Time 10:00AM-5:00PM

Support email

support@atechflash.com